The Vucko Method, LLC, operated by Leks Vucko (“we,” “us,” or “our”), provides our websites, funnels, digital products, coaching, challenges, and memberships. This central Privacy Policy applies to leks.pro and our legacy Relentless Queen pages. Contact [email protected] about privacy. Our Terms & Conditions describe purchase and participation terms. This notice explains our practices; it is not a blanket consent to optional marketing or tracking.
2. Information we collect
Information you provide may include your name, email, phone number, billing or mailing address, social media handle, account details, purchases, program participation, preferences, survey responses, messages, and content shared in coaching or communities. If you voluntarily share health, fitness, recovery, or personal wellbeing information for coaching, it may be sensitive. Share only what is necessary and avoid submitting medical records or another person’s private information through public forms or group spaces.
Payment providers process payment details. We receive the transaction and billing information needed to manage your purchase; payment information is also handled under the payment provider’s privacy policy.
Website and service tools may collect IP address, browser and device information, approximate city or country, pages visited, referring links, interactions, and cookie or similar identifiers. These identifiers can be personal information even when they do not include your name. We may also receive purchase, delivery, advertising, and service information from payment, CRM, email, analytics, advertising, and platform providers.
3. How and why we use information
We use information to deliver requested guides and services, enroll and support participants, manage accounts and payments, schedule coaching, communicate program information, respond to requests, administer completion guarantees, maintain records, prevent fraud, protect security, improve services, and meet legal obligations. We use information for optional marketing according to your choices and applicable law. Providing contact details or buying a product does not by itself authorize optional marketing texts.
Where a legal basis is required, we rely on providing the contract you requested, legal obligations, legitimate interests such as service administration and security where appropriate, or consent for activities requiring it. Where consent is required for sensitive information or optional tracking, that consent must be obtained separately; this notice alone does not provide it.
4. Cookies, analytics, and advertising
Our sites use cookies, pixels, and similar technologies for essential functionality, preferences, analytics, and advertising measurement. Depending on the page and tools enabled, these may include Google Analytics, Meta, and TikTok tools. Advertising tools can receive identifiers and browsing or conversion activity. They are governed by the relevant providers’ privacy practices as well as applicable consent requirements.
You can manage cookies in your browser and use any cookie controls offered on the site. Where prior consent is required, non-essential tracking must follow that choice. Browser restrictions may affect some features. Marketing email preferences and cookie preferences are separate. Contact [email protected] about privacy choices or applicable opt-out rights. Provider information is available through Meta advertising information and TikTok’s privacy policy. These are provider information pages, not our own consent controls.
5. Who receives information
We disclose information as reasonably needed to service providers supporting website and funnel hosting, CRM, email and SMS delivery, payment processing, scheduling, course and community access, analytics, advertising, and customer service. Providers may process information under their own terms where they act independently. We may also disclose information with your permission, when legally required, to protect lawful rights and safety, or as part of a business transaction subject to applicable protections.
We do not sell or share mobile information, phone numbers, SMS opt-in data, or consent records with third parties or affiliates for their marketing or promotional purposes. Providers supporting message delivery and customer service may process the information to perform those services. SMS consent is not passed to unrelated marketers.
Advertising disclosures involving online identifiers may be considered a “sale,” “sharing,” or targeted advertising under some privacy laws even without a cash payment. Where those laws apply, contact [email protected] to exercise the applicable opt-out rights. We do not use private coaching disclosures as permission to publish a testimonial; identifiable testimonials, photographs, and personal stories require separate marketing permission.
6. Email and SMS choices
Unsubscribe from marketing email through the unsubscribe link or contact support. Necessary purchase, account, and service communications may continue. SMS marketing consent is optional and not a condition of purchase. Message frequency varies and message and data rates may apply. Reply STOP to end texts or HELP for assistance, or email [email protected]. An opt-out confirmation may be sent. Consent and opt-out records may be retained to honor your choices and meet legal requirements. See the SMS terms within our Terms & Conditions.
7. Retention, security, and international processing
We retain information for as long as reasonably needed for the purposes described here, including delivering access, handling support, maintaining transaction and consent records, resolving disputes, and meeting legal obligations. Retention depends on the type of information, the service, and applicable requirements; we do not promise a fixed deletion period for all records.
We use reasonable safeguards, but no internet transmission or storage system is completely secure. Avoid sending passwords, complete payment-card details, or unnecessary sensitive information by ordinary email. Information may be processed in the United States and other countries where our providers operate. Privacy laws may differ, and safeguards required by applicable law apply to relevant transfers.
8. Your privacy rights
Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of your information; restrict or object to certain processing; withdraw consent; or opt out of a sale, sharing, or targeted advertising. Some laws also provide appeal or complaint rights. These rights are subject to legal conditions and exceptions, including records we must retain.
Email [email protected] with your request and enough information to identify your account. We may need reasonable verification before disclosing or changing personal information. Do not send identity documents unless we explain a secure, necessary process. We will respond within the period required by applicable law. You may contact your relevant privacy regulator where that right applies. We will not unlawfully discriminate against you for exercising privacy rights.
9. Children, communities, and external sites
Our services are intended for adults 18 and over. We do not knowingly collect information from children. Contact support if you believe a child has submitted information so we can address it. Information posted in community spaces is visible to the participants with access; do not assume it has the same confidentiality as an individual coaching conversation. External websites and platforms have their own privacy policies, which you should review.
10. Changes and contact
We may update this policy and will show the revised date. Material changes will receive any notice or consent required by law; publication alone does not authorize an incompatible new use of previously collected information.